People & Culture Business Partner – ISS Defence

Location: Marleston Corporate Office

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About the Role

The People & Culture Business Partner is a key advisor within the Defence Segment, and closely aligned with the People & Culture team, responsible for aligning people & culture strategies with business objectives. This role drives initiatives that enhance employee engagement, build capability, and foster a high-performance culture. Acting as a trusted partner to leadership, the position provides expert guidance on all P&C matters to support organisational growth and contract success.

Key Skills

• Implement the Pacific P&C strategy within the Defence contract
• Implement local P&C initiatives for the Defence contract, aligned to the Pacific P&C strategy
• Customer-Centric Problem Solving: Resolve issues proactively to deliver exceptional service.
• Employee Relations: Coach and advise managers to maintain a respectful, productive workplace.
• Attention to Detail: Ensure accuracy in P&C processes, documentation, and compliance.
• Cultural Competence: Work effectively across diverse backgrounds, handling sensitive matters with respect.
• Results-Oriented: Prioritise issues, create practical solutions, and collaborate for successful outcomes.
• Analytical & Reporting Skills: Monitor and report on workforce metrics, retention, and engagement trends.
• DISP Support: ability to collate data into concise reporting as required by Defence or internal leadership

Key Responsibilities

• Act as the primary P&C partner for Defence contracts, delivering end-to-end P&C support.
• Support security clearances process and DISP reporting in compliance with AGSVA protocols.
• Partner with leaders to embed HR strategies into operational plans and drive engagement.
• Support recruitment and workforce planning to meet contractual and policy requirements.
• Lead Culture improvement initiatives, support the development of teams through training and personal development plans
• Drive change management and continuous improvement initiatives.
• Ensure compliance with HR policies, legislation, and Defence standards.
• Support the performance review process and provide coaching to the ISS management team
• Manage employee relations issues, in conjunction with ISS management team.
• Maintain accurate role profiles and support training and development programs.
• Respond promptly to operational challenges, complaints, and urgent staffing needs.
• Promote an inclusive, respectful workplace culture across all contract sites.

Why Join Us?

• Impact: Play a key role in managing people and culture program delivery to our frontline workforce
• Growth: Access to professional development and career advancement opportunities
• Culture: Join a collaborative, inclusive, and forward-thinking team
• Rewards: Competitive salary and comprehensive benefits package

What are we looking for?

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Proven experience in a senior HR Leadership role, preferably with Defence experience.
• Experience in leadership development initiatives to build a pipeline of future leaders
• Experience working in multi-site and remote site locations

Compliance: Must be an Australian Citizen and be eligible for a Baseline AGSVA Clearance (at minimum)

How to Apply:
Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted